Here’s what we mean by pre-existing condition at Petgevity:
- Anything your pet’s had in the two years before your cover starts, or in the waiting period
- A condition diagnosed over two years ago which requires ongoing treatment, monitoring or check-ups
By ‘anything’, we mean:
- Symptoms or signs of changes in health or behaviour
- Investigation, monitoring, check-up or other veterinary advice
- Having or needing treatment, medication, surgery or a prescription diet
- An existing illness, injury or deformity
Other insurers might define an existing condition differently.
When you take out a Lifetime Plus policy with us, your Confirmation of Cover will list the conditions we’ve agreed to cover, or not cover. We’ll only pay claims for pre-existing conditions we’ve agreed to cover. On the other hand, we won’t pay claims for anything you haven’t told us about or not covered.