Important documents

Buying pet insurance with us? Open a copy of our latest IPID and policy wording.

Read your policy carefully to understand what your pets are covered for.

Your cover limits and chosen excess payments will be found on your Confirmation of Cover.

If you have a policy with us, you can find personalised information and a summary of your cover on your online account.

Policy wording

Lifetime Plus
Policies bought/renewed on or after 26 March 2026
Open
Policies bought/renewed before 26 March 2026
Open

Lifetime
Policies bought/renewed on or after 26 March 2026
Open
Policies bought/renewed before 26 March 2026
Open

IPID

Lifetime Plus
Policies bought/renewed on or after 29 April 2026
Open
Policies bought/renewed between 26 March 2026 and 28 April 2026
Open
Policies bought/renewed before 26 March 2026
Open

Lifetime
Policies bought/renewed on or after 29 April 2026
Open
Policies bought/renewed between 26 March 2026 and 28 April 2026
Open
Policies bought/renewed before 26 March 2026
Open

Claims documents
Claims form
Open